 The RPM Index is created by assigning scores to key performance indicators. These scores are added together to produce the overall RPM Index which can be monitored over time By benchmarking each branch's performance results against its peers, RPM identifies relative areas of strength and weakness and displays the results on the RPM Scoreboard. For branch managers, the RPM Scoreboard is the perfect tool to share business performance (and opportunities for improvement) with the entire team. For Suppliers and the Head Office user, the RPM Scoreboard is a great way to identify branches which require additional support. Training and support can be specifically tailored to improving their weaknesses |
