Here's an article I published in 2020 during the first Covid lockdown on the Umbrellar website. It is even more relevant now as the pace...

Here’s the big trends I’ve seen in retail pharmacy in 2021 along with my predictions for the year ahead: Here are links to a selection of...

Our analysis of weekly pharmacy sales Vs Last Year shows a very similar pattern to the Level 4 lockdown in 2020. We forecast a return to...

RPM Retail publishes a monthly Retail Pharmacy Sales Report - and the trend for 2021 has been difficult to gauge because of the COVID...

In the article below I list the four key areas for your team to focus on to ensure your pharmacy’s future success.

The latest Level 2 lockdown in Auckland and Level 3 alert for the rest of the country triggered a surge in retail spending in pharmacies...

Read my latest article for The Pharmacy Guild of NZ on how to keep your business current with an online presence.

There are clear lessons from pharmacy retail sales over the last two months that community pharmacies need to focus on their essential role.

NZ Pharmacies have continued to trade as essential services during the lockdown, and have struggled to adapt to the continuously evolving...

Here's the top selling products in NZ pharmacy during lockdown. You can click to download the list of products and prices.

How has the growing concern about COVID-19 impacted on pharmacy's retail sales? Read the full article here

If you've ever wondered about the art and science of Retail Merchandising - and how it works, take a look at this selection of...

The Rangiora Vet Centre operates three busy practices in North Canterbury and is leading the way in both their services and systems. Read...

1. Retail customer numbers fall Customers declined -2% last year and this has occurred steadily for more than a decade even though...

NZ retailing is entering into a period of more intense, price-focused competition for the wallets of customers. This makes it more...

One of the most important questions for any retailer (and pharmacy is no different) is how to decide what products to carry in your shop....

We all get into habits in our day-to-day work and our behaviors become so routine that it becomes difficult to see any other way of doing...

I presented a 7-step system to the Access Pharmacy Conference in Queenstown in 2018. You can view this presentation as an online...

We all know that the internet is changing the way most businesses operate. Convenience, bigger selection, cheaper prices and free...

New technology often seems to receive a lot of hype in the early years before it finally “arrives” and changes the world in ways that...