How winning retailers create value for their customers
The latest research* from a survey of 100 Retailers and 1000 consumers found that in order to differentiate from the discounters and...
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John Saywell
- Mar 3
- 1 min
Your RPM Retail Scoreboard
How to benchmark your store's retail performance using the RPM Scoreboard
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John Saywell
- Dec 31, 2022
- 1 min
Trends and predictions for retail pharmacies in 2023
It has been another very challenging year for most pharmacies with pressure on dispensary teams due to the complexity of receiving...
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John Saywell
- Dec 21, 2022
- 4 min
Retail Pharmacy in 2022 - by the numbers
*Data from 175 independent pharmacies subscribed to RPM Retail Sales - Category Trends - Regional Trends - Pharmacy Types - Inflation -...
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John Saywell
- Dec 2, 2022
- 1 min
Pharmacy sector crisis
Community pharmacists and their staff have been silently suffering from burn-out as a result of a "perfect storm" of business disruption...
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John Saywell
- Nov 22, 2022
- 2 min
The wisdom of the crowd
The use of industry‑wide data is now vital for any retailer wanting to achieve better business results because it reduces the individual...
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John Saywell
- Nov 17, 2022
- 2 min
2022 PharmacyFirst Conference
Last week’s PharmacyFirst conference in Rotorua was a great opportunity for pharmacy owners and staff who have been totally consumed by...
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John Saywell
- Sep 1, 2022
- 2 min
Less is More - the benefits of range rationalisation for retailers
Less is more Every retail group I work with is having to find ways to be more efficient and to “do more with less” and this is one of the...
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John Saywell
- Mar 9, 2022
- 1 min
Pharmacy sales remain higher
The RED traffic light setting continues to push customers into pharmacies to stock up on essentials such as face masks, pain relief, cold...
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John Saywell
- Feb 11, 2022
- 1 min
NZ Pharmacy sales increase thanks to Omicron
The January retail sales results for over 200 pharmacies saw a significant boost in January as a result of the move to the RED traffic...
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John Saywell
- Jan 4, 2022
- 3 min
Being "local" can be your super-power
Here's an article I published in 2020 during the first Covid lockdown on the Umbrellar website. It is even more relevant now as the pace...
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John Saywell
- Dec 31, 2021
- 1 min
Trends and predictions for retail pharmacies in 2022
Here’s the big trends I’ve seen in retail pharmacy in 2021 along with my predictions for the year ahead: Here are links to a selection of...
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John Saywell
- Sep 22, 2021
- 1 min
NZ Pharmacy Retail Sales during the 2021 Lockdown
Our analysis of weekly pharmacy sales Vs Last Year shows a very similar pattern to the Level 4 lockdown in 2020. We forecast a return to...
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John Saywell
- Jun 6, 2021
- 1 min
Pharmacy Retail Sales trends
RPM Retail publishes a monthly Retail Pharmacy Sales Report - and the trend for 2021 has been difficult to gauge because of the COVID...
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John Saywell
- Dec 31, 2020
- 4 min
How independent pharmacies can survive and thrive in 2021
In the article below I list the four key areas for your team to focus on to ensure your pharmacy’s future success.
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John Saywell
- Aug 17, 2020
- 2 min
Retail sales - winners and losers
The latest Level 2 lockdown in Auckland and Level 3 alert for the rest of the country triggered a surge in retail spending in pharmacies...
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John Saywell
- Jun 25, 2020
- 1 min
It's time to get online!
Read my latest article for The Pharmacy Guild of NZ on how to keep your business current with an online presence.
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John Saywell
- Jun 1, 2020
- 2 min
NZ Pharmacy - Retail Sales During Lockdown #2
There are clear lessons from pharmacy retail sales over the last two months that community pharmacies need to focus on their essential role.
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John Saywell
- May 15, 2020
- 1 min
NZ Pharmacy - Retail Sales During Lockdown
NZ Pharmacies have continued to trade as essential services during the lockdown, and have struggled to adapt to the continuously evolving...
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John Saywell
- May 6, 2020
- 1 min
Focus on the Top Sellers
Here's the top selling products in NZ pharmacy during lockdown. You can click to download the list of products and prices.
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