John SaywellMar 282 minWinning with customer serviceCustomer service is increasingly critical these days. According to a Gallup survey (bit.ly/Gallup-workplace) of 18,665 employees in the...
John SaywellDec 21, 20224 minRetail Pharmacy in 2022 - by the numbers*Data from 175 independent pharmacies subscribed to RPM Retail Sales - Category Trends - Regional Trends - Pharmacy Types - Inflation -...
John SaywellJun 7, 20172 minMeasuring MattersAll great businesses have one thing in common – they set goals, share them with their teams, and regularly measure outcomes against these...