Corporatisation of healthcare
Business ownership is not for the faint-hearted. A good example of this is in NZ retail pharmacies where ownership requires an investment...
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- Dec 21, 2022
- 4 min
Retail Pharmacy in 2022 - by the numbers
*Data from 175 independent pharmacies subscribed to RPM Retail Sales - Category Trends - Regional Trends - Pharmacy Types - Inflation -...
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- Nov 22, 2022
- 2 min
The wisdom of the crowd
The use of industry‑wide data is now vital for any retailer wanting to achieve better business results because it reduces the individual...
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- Nov 17, 2022
- 2 min
2022 PharmacyFirst Conference
Last week’s PharmacyFirst conference in Rotorua was a great opportunity for pharmacy owners and staff who have been totally consumed by...
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- Sep 1, 2022
- 2 min
Less is More - the benefits of range rationalisation for retailers
Less is more Every retail group I work with is having to find ways to be more efficient and to “do more with less” and this is one of the...
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- Mar 9, 2022
- 1 min
Pharmacy sales remain higher
The RED traffic light setting continues to push customers into pharmacies to stock up on essentials such as face masks, pain relief, cold...
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- Jan 4, 2022
- 3 min
Being "local" can be your super-power
Here's an article I published in 2020 during the first Covid lockdown on the Umbrellar website. It is even more relevant now as the pace...
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- Dec 31, 2021
- 1 min
Trends and predictions for retail pharmacies in 2022
Here’s the big trends I’ve seen in retail pharmacy in 2021 along with my predictions for the year ahead: Here are links to a selection of...
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- Sep 22, 2021
- 1 min
NZ Pharmacy Retail Sales during the 2021 Lockdown
Our analysis of weekly pharmacy sales Vs Last Year shows a very similar pattern to the Level 4 lockdown in 2020. We forecast a return to...
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- Dec 31, 2020
- 4 min
How independent pharmacies can survive and thrive in 2021
In the article below I list the four key areas for your team to focus on to ensure your pharmacy’s future success.
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- Aug 17, 2020
- 2 min
Retail sales - winners and losers
The latest Level 2 lockdown in Auckland and Level 3 alert for the rest of the country triggered a surge in retail spending in pharmacies...
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- Jun 25, 2020
- 1 min
It's time to get online!
Read my latest article for The Pharmacy Guild of NZ on how to keep your business current with an online presence.
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- Jun 1, 2020
- 2 min
NZ Pharmacy - Retail Sales During Lockdown #2
There are clear lessons from pharmacy retail sales over the last two months that community pharmacies need to focus on their essential role.
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- May 15, 2020
- 1 min
NZ Pharmacy - Retail Sales During Lockdown
NZ Pharmacies have continued to trade as essential services during the lockdown, and have struggled to adapt to the continuously evolving...
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- May 11, 2018
- 1 min
Retail best-practice
I presented a 7-step system to the Access Pharmacy Conference in Queenstown in 2018. You can view this presentation as an online...
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- May 2, 2018
- 3 min
How to avoid the retail apocalypse
We all know that the internet is changing the way most businesses operate. Convenience, bigger selection, cheaper prices and free...
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- Apr 2, 2018
- 2 min
The retail store - redefined
New technology often seems to receive a lot of hype in the early years before it finally “arrives” and changes the world in ways that...
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- Jul 16, 2017
- 3 min
Don't let FOMO affect your buying
Are your retail staff trained how to buy? It is likely that there is a significant difference in skills between the sales reps who are...
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- Jun 18, 2017
- 2 min
The Future of Pharmacy
There is no doubt that new technologies are about to cause sweeping changes to the way work is done worldwide – with futurists predicting...
202 views0 comments
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- Jun 17, 2017
- 2 min
Retailers Should Pay a Living Wage
Retailers are, in my experience, caring and community-minded employers, and I expect that very few of them are not paying their staff a...
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