At this time of the year many business owners will undertake long term planning for their business. This provides a much-needed opportunity to think more clearly about where you would like the business to be in the future – and what changes you would like to achieve. Prosperity without growth While many of these planning (or dreaming) sessions might focus on the growth opportunities of the business and where it could end up if financially if everything goes well – it is not a

All great businesses have one thing in common – they set goals, share them with their teams, and regularly measure outcomes against these goals. This sounds simple – and it can be, but one of the first steps is to decide what measurements should be used to improve planning and decision-making. What to measure? When it comes to better retailing the top two things to measure are: 1. Category sales performance 2. Staff sales performance By gathering good data in these two areas,