New revenue for pharmacies
Community pharmacies are under increasing pressure from multiple competitive threats, including a growing number of discount pharmacies,...
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John Saywell
- Mar 3
- 1 min
Your RPM Retail Scoreboard
How to benchmark your store's retail performance using the RPM Scoreboard
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John Saywell
- Dec 31, 2022
- 1 min
Trends and predictions for retail pharmacies in 2023
It has been another very challenging year for most pharmacies with pressure on dispensary teams due to the complexity of receiving...
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John Saywell
- Dec 21, 2022
- 4 min
Retail Pharmacy in 2022 - by the numbers
*Data from 175 independent pharmacies subscribed to RPM Retail Sales - Category Trends - Regional Trends - Pharmacy Types - Inflation -...
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John Saywell
- Nov 22, 2022
- 2 min
The wisdom of the crowd
The use of industry‑wide data is now vital for any retailer wanting to achieve better business results because it reduces the individual...
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John Saywell
- Nov 17, 2022
- 2 min
2022 PharmacyFirst Conference
Last week’s PharmacyFirst conference in Rotorua was a great opportunity for pharmacy owners and staff who have been totally consumed by...
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John Saywell
- Jan 4, 2022
- 3 min
Being "local" can be your super-power
Here's an article I published in 2020 during the first Covid lockdown on the Umbrellar website. It is even more relevant now as the pace...
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John Saywell
- Dec 31, 2021
- 1 min
Trends and predictions for retail pharmacies in 2022
Here’s the big trends I’ve seen in retail pharmacy in 2021 along with my predictions for the year ahead: Here are links to a selection of...
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John Saywell
- Dec 31, 2020
- 4 min
How independent pharmacies can survive and thrive in 2021
In the article below I list the four key areas for your team to focus on to ensure your pharmacy’s future success.
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John Saywell
- Jun 25, 2020
- 1 min
It's time to get online!
Read my latest article for The Pharmacy Guild of NZ on how to keep your business current with an online presence.
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John Saywell
- May 11, 2018
- 1 min
Retail best-practice
I presented a 7-step system to the Access Pharmacy Conference in Queenstown in 2018. You can view this presentation as an online...
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John Saywell
- May 2, 2018
- 3 min
How to avoid the retail apocalypse
We all know that the internet is changing the way most businesses operate. Convenience, bigger selection, cheaper prices and free...
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John Saywell
- Jul 16, 2017
- 3 min
Don't let FOMO affect your buying
Are your retail staff trained how to buy? It is likely that there is a significant difference in skills between the sales reps who are...
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