Here's an article I published in 2020 during the first Covid lockdown on the Umbrellar website. It is even more relevant now as the pace...

Here’s the big trends I’ve seen in retail pharmacy in 2021 along with my predictions for the year ahead: Here are links to a selection of...

In the article below I list the four key areas for your team to focus on to ensure your pharmacy’s future success.

Read my latest article for The Pharmacy Guild of NZ on how to keep your business current with an online presence.

I presented a 7-step system to the Access Pharmacy Conference in Queenstown in 2018. You can view this presentation as an online...

We all know that the internet is changing the way most businesses operate. Convenience, bigger selection, cheaper prices and free...

Are your retail staff trained how to buy? It is likely that there is a significant difference in skills between the sales reps who are...